Returns & Exchanges

At Pulse Charge, we stand behind the quality of our electronics and offer a 30-day satisfaction guarantee on all purchases. If your device isn't powering your lifestyle as expected, we are here to ensure a smooth and transparent return process.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return and receive a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare the Package

  Carefully place the electronic device back into its original manufacturer packaging, including all cables, manuals, and accessories to ensure a full refund.

• 3.
  Ship It Back

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number for reference.

• 4.
  Quality Inspection & Refund

  Once our technical team inspects the device for functionality and condition, your refund will be processed back to your original payment method within 5-7 business days.